How can Caribbean banks grow profitability through digital transformation?

The banking sector in the Caribbean is in a moment of accelerated transformation. Digital disruption, new players and changing customer expectations are challenging traditional business models, while opening a unique window of opportunity for those who are ready.

In this exclusive webinar to understand:

• The potential of digital disruption: How technology is redefining financial services in the Caribbean.
• How to evaluate and adopt new digital business models: From digital onboarding to embedded finance and banking-as-a-service, gain insight into new business opportunities for your institution.
• Customer-centric innovation: Learn how to use data and insights to personalize experiences and put the customer at the center of your operation.

What will banking look like in the Caribbean in 2030?

What will become obsolete? What new functionality will be widespread?  Minish Parikh, COO of Clarien Bank, Roger Hutcheon, COO of JMMB Express Finance and David McConney, Client Engagement Director for the Caribbean at Infosys Finacle share their forecasts on how banking will change in the Caribbean over the next five years:

Watch the conversation on-demand

• What banking might look like for the end user in the Caribbean in 2030: a world of real-time payments, e-wallets, AI - with potentially branches, delayed credit approvals and checks just a memory
• How banks might evolve to adapt to a digital world, where customers (all with different goals and needs) expect to be able to transact online at a time that works for them
• How more data and better analytics can open new opportunities to serve clients 
• How to prioritize digital investments and projects, taking into account time to market and potential profitability 

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Short on time? Here are some key timestamps, so you can skip to the most relevant parts for you:

• 05:25 What banking functionality today will be obsolete in the Caribbean five years from now? Checks, Delayed credit approvals, branches?

• 09:39 What does it mean when we talk about business model innovation in the context of digital banking?

• 12:48 Can banks become "a Google for finance"?

• 21:23 How will financial institutions business models evolve, as digital lending grows and more data sources become available?

• 26:32 What opportunities arise for banks when there is a more nuanced and more complete data set?

• 34:00 What are opportunities for digitization?

• 45:00 How can we best execute innovation and digital projects?

• 53:10 What are key tips when considering a banking transformation?